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PRIME - Home Loan Variations

Upload process artefacts, set constraints and generate jurisdiction-specific current state workflows with ease.

1

Attach Artefacts

Upload all current state documentation to create a synthesized single process view.

No artefacts uploaded yet. Please upload your process documentation above.
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Current State Documentation Check

Verify that your process documentation is comprehensive enough for BPMN-standard process flow generation

2

Set Constraints & KPIs

Define operational parameters for the home loan variations process.

Average daily variation requests across all channels
Core processing hours (8am-6pm AEST)
Target for initial customer response
From request to completion
AI processing cost per variation request
Document extraction & processing cost
3

Value Stream Dashboard

Executive view of process hierarchy from enterprise to detailed operational levels.

L1
Retail Banking
Sarah Mitchell
L2
L3
L3 Steps
L4 Trigger Criteria
L4

Process Review Priority - Home Lending

L3 Name Owner Volume/Day SLA FTE Items to Review Action
4

Outputs

✓ Created Successfully
# Output Description Format Action Example
Current State Documentation (BPMN Standard)
1 L4 Process Map Current state home loan variations process with swimlanes SVG
Customer Contact Center Variations
2 L4 Process Map Current state process in XML format for BPMN tools XML
<?xml <bpmn: process <task> HLV-01 </bpmn>
3 Service Catalogue Detailed service breakdown with RACI matrix XLSX
ID Process RACI
4 Regulatory Mapping APRA/ASIC requirements mapped to process steps XLSX
REGULATORY APRA CPS ASIC RG NCCP Act
5 Interview Transcripts Verbatim Raw interview transcripts from stakeholder sessions TXT
Speaker 1: So the process starts when customer calls... Speaker 2: Yes and we verify first...
6 Interview Transcripts Standardised Cleaned and formatted interview documentation DOCX
1. Process Initiation Customer initiates request through multiple channels 2. Validation Steps Identity verification...
7 Inputs Reconciliation Mapping of all process inputs and data sources XLSX
Input Source Customer Portal Phone System Branch Network ✓ Validated ✓ Validated ⚠ Review
8 Risk & Control Matrix (RACM) Comprehensive risk assessment with control mappings and test plans CSV
Risk & Controls Risk Control Risk Control Risk Control